Refunds & Cancellations

Returns

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

  • Gift cards
  • Downloadable software products

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Partial refunds may be granted for:

  • Opened CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error
  • Any item returned more than 30 days after delivery
Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Late or missing refunds

If you haven’t received a refund yet:

  • First, check your bank account again.
  • Then contact your credit card company; it may take time before your refund is officially posted.
  • Next, contact your bank; there is often processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at s.anand000@gmail.com.

Sale items

Only regular-priced items may be refunded; sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange for the same item, email us at s.anand000@gmail.com and send your item to:

5, Mandayan Aasari Street, Town Hall Road, Madurai 625 001.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return once received. Otherwise, we will send a refund to the gift giver.

Shipping Returns

To return your product, mail it to:

5, Mandayan Aasari Street, Town Hall Road, Madurai 625 001.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Depending on where you live, the time for your exchanged product to reach you may vary. If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need Help?

Contact us at s.anand000@gmail.com for questions related to refunds and returns.

Go To Top